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Group Sales FAQs

What's the benefit of buying as a group?

  • Personal one-on-one service
  • Discounted tickets on select shows
  • Great seats - handpick your seats
  • Great hospitality - call us for your special event
  • Presale opportunities
  • Fundraising opportunities - group tickets provide a unique fund-raising opportunity for any group

How many people do we need in our group to qualify for the group discount?

Group minimums vary by event but typically range from 10 to 15 individuals.

What is the deadline for ordering group tickets?

Group sales ticket discounts cannot be given on the day of events and vary by show. Typically, group offers expire within five days of the show. Please email groups@coloniallifearena.com for specific show informaiton. 

How will we receive our group tickets after we order them?

Group tickets will be mailed to you unless you request mobile tickets or for them to be left at will-call. Will-call is open on Tuesdays from 9 AM -5 PM and when doors open to the general public for events. 

Can I send in my group order?

Group orders can be faxed into Group Sales at the Colonial Life Arena at 803-576-9180. You can also email your order to groups@coloniallifearena.com.

Do you have school shows?

Reach out to our Group Sales representatives for information on school performances. They will be happy to assist you. 

Do you have handicap accessible seating?

Colonial Life Arena Group Sales representatives are able to reserve handicap accessible seating for Colonial Life Arena events.

Do you sell group tickets for concerts?

For most major concerts, group tickets are not available. You can order online or at the box office for concert tickets when available.

Where do we park our bus?

Please discuss this in advance with your Group Sales representative, as it may vary with each show.

What kinds of payment methods are accepted?

Accepted Payment Methods Include:

  • Credit Card: American Express, Visa, MasterCard, or Discover
  • Company, Organization, or Cashier's check
  • Cash

Please Note:

  • Tickets cannot be processed without full payment
  • Tickets must be purchased through the Group Sales Department
  • Tickets CANNOT be refunded, canceled, or exchanged

What about Gamecock Basketball group tickets?

For information on Gamecock Basketball and other ahtletic event tickets, click here for more information!