All points of sale are cashless. Selections may be limited and pre-packaged. 

While bags are not encouraged, the following outlines the bags that are permitted:

• Clear plastic, vinyl or PVC bags that do not exceed 12" x 6" x 12" -- A logo no larger than 4.5" x 3.4" can be displayed on one side of a permissible clear bag.
• One-gallon clear plastic freezer bag (Ziploc bag or similar)
• Small clutch bags no larger than 4.5" x 6.5" -- approximately the size of a hand, with or without a handle or strap
• Medically necessary items (after proper inspection and tagging)

Diapers and additional baby supplies may be carried in a clear bag. Family members, including children, are allowed to carry an approved bag into the arena.

Prohibited bags include, but are not limited to:

• Purses larger than a clutch bag
• Briefcases
• Backpacks
• Fanny packs
• Cinch/Drawstring bags
• Luggage of any kind
• Computer bags
• Diaper bags
• Binocular cases
• Camera bags

The Main and College Street entrances will be available for entry. Walk-through magnetometers will be in use for all patrons. When approaching the security checkpoints at all entrances, keep all items in your pockets and bags. If you have a bag, proceed to the designated bag check areas. Clear bags are required. Tickets will be scanned once you are through the security checkpoint. Patrons are encouraged to arrive early and allow ample time for processing. Diapers and additional baby supplies may be carried in a clear bag. Family members, including children, are allowed to carry an approved bag into the arena. View clear bag policy here.

Walkthrough magnetometers in use for all patrons. Bag checks will be conducted at all doors. No professional cameras, which include detachable lenses. No professional or non-mobile phone video cameras. Absolutely no audio, video, or photographic recording. No iPads/tablets, GoPros, selfie sticks or glow sticks. No umbrellas larger than 23 inches (small collapsible umbrellas preferred). No smoking (this includes e-cigarettes and vape pens). No lasers, lights or flashlights. No glass items. No long chains or spike bracelets. No weapons of any kind (that includes mace). View our full list of prohibited items here.

The health and safety of our patrons, guests, athletes, performers, and employees is a top priority at Colonial Life Arena. 

Following the guidance from local and state authorities, medical experts (including the CDC), event organizers, and University leadership, new policies and procedures are now in place. 

Patrons are asked to do their part by practicing physical/social distancing where possible, frequently washing hands, and using hand sanitizer. Face coverings are encouraged.  

Patrons who are not feeling well or have been in close contact with someone they suspect may be infected should stay home. 

These policies are subject to change based on further guidance from the university, local and state authorities, and the CDC.

Covid-19 Venue Guide

Face coverings strongly encouraged. 

Mobile ticket entry is required except for tickets purchased at the Prisma Heath Box Office. We strongly suggest downloading your tickets to your Apple Wallet or Android Passbook before you arrive. View a helpful video here or visit Ticketmaster.com for more information.

Surface lots located between Greene & Blossom Streets and the Discovery Garage at 821 Park Street, across from the Arena, will be available for patron parking.

There are no advance parking sales. All parking is available for CASH ONLY per vehicle ranging from $10 - $20.

Directions & Parking

Prices and accepted payment methods are determined by owners/operators & can change without notice. The Colonial Life Arena does not operate parking lots or garages.

Visit the Cocktail Club located in Suite D. Spirits by the drink will be sold in this location. Please drink responsibly!  

Box Office opens at 6:00 PM on day of show.