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Columbia R&B Fest


Columbia R&B Fest


Additional Ticketing Information

Valid tickets for previously scheduled dates will be honored for the rescheduled date. At the show’s discretion, a 30-day refund window will begin Monday, March 8 and end on Tuesday, April 6. Customers wanting to receive a refund will need to bring their tickets to the Prisma Health Box Office inside Colonial Life Arena along with the original purchase method if a credit card was used. The Prisma Health Box Office is open during normal business hours, Monday – Friday from 9:00 AM until 5:00 PM. View Ticketmaster FAQs

Clear Bag Policy

While bags are not encouraged, the following outlines the bags that are permitted:

  • Clear plastic, vinyl or PVC bags that do not exceed 12" x 6" x 12" -- A logo no larger than 4.5" x 3.4" can be displayed on one side of a permissible clear bag.
  • One-gallon clear plastic freezer bag (Ziploc bag or similar)
  • Small clutch bags no larger than 4.5" x 6.5" -- approximately the size of a hand, with or without a handle or strap
  • Medically necessary items (after proper inspection and tagging)

Diapers and additional baby supplies may be carried in a clear bag. Family members, including children, are allowed to carry an approved bag into the arena.

Prohibited bags include, but are not limited to:

  • Purses larger than a clutch bag
  • Briefcases
  • Backpacks
  • Fanny packs
  • Cinch/Drawstring bags
  • Luggage of any kind
  • Computer bags
  • Diaper bags
  • Binocular cases
  • Camera bags

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