Valid tickets for previously scheduled dates will be honored for the rescheduled date. At the show’s discretion, a 30-day refund window will begin Monday, March 8 and end on Tuesday, April 6. Customers wanting to receive a refund will need to bring their tickets to the Prisma Health Box Office inside Colonial Life Arena along with the original purchase method if a credit card was used. The Prisma Health Box Office is open during normal business hours, Monday – Friday from 9:00 AM until 5:00 PM. View Ticketmaster FAQs

While bags are not encouraged, the following outlines the bags that are permitted:

• Clear plastic, vinyl or PVC bags that do not exceed 12" x 6" x 12" -- A logo no larger than 4.5" x 3.4" can be displayed on one side of a permissible clear bag.
• One-gallon clear plastic freezer bag (Ziploc bag or similar)
• Small clutch bags no larger than 4.5" x 6.5" -- approximately the size of a hand, with or without a handle or strap
• Medically necessary items (after proper inspection and tagging)

Diapers and additional baby supplies may be carried in a clear bag. Family members, including children, are allowed to carry an approved bag into the arena.

Prohibited bags include, but are not limited to:

• Purses larger than a clutch bag
• Briefcases
• Backpacks
• Fanny packs
• Cinch/Drawstring bags
• Luggage of any kind
• Computer bags
• Diaper bags
• Binocular cases
• Camera bags