For questions regarding your tickets, contact Ticketmaster Customer Service.

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Lexington Medical Center Box Office customers can receive in-person assistance at the Founders Park box office at the Gamecock Baseball Stadium located at 431 Williams Street during limited days/hours of operation. For refunds, customers should bring their tickets as well as their credit/debit card with ID and the refund will be issued to the original method of payment. Customers who do not wish to visit in-person may contact the Box Office at [email protected] for further information.

Please note refund availability and timelines are the show’s discretion. Should you wish to request a refund for the rescheduled Columbia R&B Fest at the box office, your request must be processed by August 14, 2020.

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While bags are not encouraged, the following outlines the bags that are permitted:

• Clear plastic, vinyl or PVC bags that do not exceed 12" x 6" x 12" -- A logo no larger than 4.5" x 3.4" can be displayed on one side of a permissible clear bag.
• One-gallon clear plastic freezer bag (Ziploc bag or similar)
• Small clutch bags no larger than 4.5" x 6.5" -- approximately the size of a hand, with or without a handle or strap
• Medically necessary items (after proper inspection and tagging)

Diapers and additional baby supplies may be carried in a clear bag. Family members, including children, are allowed to carry an approved bag into the arena.

Prohibited bags include, but are not limited to:

• Purses larger than a clutch bag
• Briefcases
• Backpacks
• Fanny packs
• Cinch/Drawstring bags
• Luggage of any kind
• Computer bags
• Diaper bags
• Binocular cases
• Camera bags