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Disney On Ice presents Magic in the Stars

Disney On Ice presents Magic in the Stars

Group Information

Groups of 10 or more save up to $5 off select seats. Discount not available for every show. For more information, click here!

 

Deadline to order is May 10 at 5:00 PM.

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Clear Bag Policy

While bags are not encouraged, the following outlines the bags that are permitted:

  • Clear plastic, vinyl or PVC bags that do not exceed 12" x 6" x 12" -- A logo no larger than 4.5" x 3.4" can be displayed on one side of a permissible clear bag.
  • One-gallon clear plastic freezer bag (Ziploc bag or similar)
  • Small clutch bags no larger than 4.5" x 6.5" -- approximately the size of a hand, with or without a handle or strap
  • Medically necessary items (after proper inspection and tagging)

Diapers and additional baby supplies may be carried in a clear bag. Family members, including children, are allowed to carry an approved bag into the arena.

Prohibited bags include, but are not limited to:

  • Purses larger than a clutch bag
  • Briefcases
  • Backpacks
  • Fanny packs
  • Cinch/Drawstring bags
  • Luggage of any kind
  • Computer bags
  • Diaper bags
  • Binocular cases
  • Camera bags

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Venue Entry

Walk-through magnetometers will be in use for all patrons. When approaching the security checkpoints at all entrances, keep all items in your pockets and bags. If you have a bag, proceed to the designated bag check areas. Clear bags are required. Tickets will be scanned once you are through the security checkpoint. Patrons are encouraged to arrive early and allow ample time for processing. Diapers and additional baby supplies may be carried in a clear bag. Family members, including children, are allowed to carry an approved bag into the arena. View clear bag policy here.

Elsa & Mirabel Character Experience

Glide and dance your way into the worlds of Frozen & Encanto with music and dancing alongside Elsa and Mirabel, celebrating the amazing gifts that make each of us unique. Enhance your Disney On Ice show ticket with a preshow Character Experience that includes games, storytelling, crafting and interactive time with Elsa and Mirabel. Bring your personal device for photo opportunities.

NOTE: Each Guest, ages 2 and up, must have both a Character Experience ticket and a Disney On Ice show ticket to attend the Character Experience. Children must be accompanied by an adult.

Additional Ticket Information

Tickets are available online only at Ticketmaster.com on the first day of the general public on sale. Any remaining tickets will be available for purchase online & at the Prisma Health Box Office inside Colonial Life arena on the next Ticket Tuesday. 

Age Limits

Ages 2 and older are required to have a ticket. (23 months & younger are free if they sit in a parent’s lap) 

Safety & Security

Walk-through magnetometers are in use for all patrons. Bag checks will be conducted at all doors. No professional cameras, which include detachable lenses. No professional or non-mobile phone video cameras. No flash. Absolutely no audio, video, or photographic recording. No iPads/tablets, GoPros, selfie sticks, or glow sticks. No umbrellas larger than 23 inches (small collapsible umbrellas preferred). No smoking (this includes e-cigarettes and vape pens). No lasers, lights, or flashlights. No glass items. No long chains or spike bracelets. No weapons of any kind (that includes mace). View our full list of prohibited items here.

Mobile Ticketing

Mobile ticket entry is required except for tickets purchased at the Prisma Health Box Office. Don't forget to download your tickets to your Apple Wallet or Android passbook before you arrive. View a helpful mobile ticket entry guide here.

No Vertical ID Policy

Effective January 1, 2024, vertical ID's will no longer be accepted as a form of identification for purchasing alcohol. 

Cashless Concessions

All points of sale are cashless. Credit or debit cards must be used.

Parking

Please arrive early to ensure you have ample time to park. New traffic patterns are in place.

Surface lots located between Greene & Blossom Streets, and the Discovery Garage at 821 Park Street, across from the Arena, will be available for patron parking.

There are no advance parking sales. All parking is available for CASH ONLY per vehicle ranging from $10 -$30.

Directions & Parking

Prices and accepted payment methods are determined by owners/operators & can change without notice. The Colonial Life Arena does not operate parking lots or garages.