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This service is typically available from 10:00 AM to 5:00 PM Monday through Friday, and on various event days (hours will vary).  If Customer Service team members are busy helping patrons in person at the Colonial Life Arena or online via this chat, you may not receive a response right away. 

*If you see the "Colonial Life Arena Customer Service is offline", we are not currently available. We cannot respond to messages left when we are offline.

Please send an email to if you are not able to reach us instantly.  We will respond as quickly as possible.
As always, thank you for visiting!

©2015 Colonial Life Arena All rights reserved.
Colonial Life Arena is owned and managed by the University of South Carolina.
Colonial Life is a naming rights partner
Tel: 803.576.9200 • Fax: 803.576.9299